Privacy Policy

This Privacy Policy applies to the services of Ava Toronto. We are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care, transparency, and security.

Ava Toronto respects the privacy of all customers and website visitors. Any personal data you provide to us is treated confidentially and processed in accordance with applicable data protection laws and regulations.

Collected Data

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address and device information

  • Website activity and browsing behavior

  • Communication history with our customer support

We only collect information that is necessary to provide our services effectively and to improve your shopping experience.

Purpose of Data Processing

Your personal information is used for the following purposes:

  • Processing and fulfilling your orders

  • Shipping and delivery management

  • Providing customer service and support

  • Sending order confirmations and updates

  • Informing you about relevant products, offers, or policy updates (only when permitted)

  • Improving our website performance, functionality, and user experience

  • Preventing fraud and ensuring secure transactions

As a modern e-commerce and dropshipping business, we work with trusted fulfillment and logistics partners to ensure fast and reliable delivery while maintaining strict data protection standards.

Sharing of Information with Third Parties

We only share your data with third parties when it is necessary to provide our services or when legally required.

This may include:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

  • Legal or regulatory authorities (if required by law)

All third-party partners are carefully selected and contractually obligated to protect your data and use it only for the agreed purposes.

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law (for example, for tax or accounting obligations).

When your data is no longer required, it will be securely deleted or anonymized.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Enhance user experience

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to object to data processing

  • The right to data portability

  • The right to withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

Data Security

Ava Toronto implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

We continuously review and update our security practices to ensure your data remains protected.

Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:

Company Name: Ava Toronto
Email: info@avatoronto-store.com

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business operations. The most recent version will always be available on our website.